Orders are usually shipped within 2 business days after payment confirmation. We offer tracked shipping options through trusted national and international couriers. Once your order is dispatched, you will receive an email with the tracking link.

• SDA — national courier with tracking (part of Poste Italiane).
• DHL — international express delivery with fast and reliable tracking.
• FedEx — global shipping coverage and professional tracking options.

Shipping costs include handling, packaging, and transportation fees. Handling fees are fixed, while transport costs vary based on weight and destination. We recommend combining items in one order, as separate orders will incur individual shipping costs.

We take special care in packaging, especially for fragile products, to ensure safe delivery.

In accordance with EU Directive 2011/83/EU and the Italian Consumer Code (Legislative Decree 206/2005), you have the right to withdraw from your purchase within 14 days from receipt of the goods, without providing any reason.

To exercise this right, please contact us by email through the Contact page. We will provide all necessary return instructions.

Refunds will be issued within 14 days after receiving the returned goods, using the same payment method used for the purchase, unless otherwise agreed. Returned products must be intact, with original packaging and accessories.

Return shipping costs are borne by the customer, unless the return is due to an error or a defective product. In such cases, Pegaso Team S.a.s. di Casatta David & C. will cover the full return or replacement costs.